SHIPPING POLICY
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Shipping policy

What countries do you ship to?
We currently ship to the United States, The United Kingdom, Canada, Australia, and Europe.
We cannot deliver to the following areas:
1. Alaska
2. American Samoa
3. Guam
4. Hawaii
5. Marshall Islands
6. Northern Mariana Islands
7. Palau
8. Puerto Rico
9. Rhode Island
10. U.S. Virgin Islands
11. Armed Forces Americas
12. Armed Forces Europe
13. Armed Forces Pacific
We appreciate your understanding.

 

How long is the delivery time?

The total transit time depends on the selected shipping option and the final destination of the package. Shipping also has two phases: order handling time and shipping. Any order marked "Awaiting Fulfillment" in our system is processed at our warehouse. The working hours are limited to Monday to Friday in the East Eighth District.

 

Order handling time: 2 business days

Delivery time: 

Express (DHL, UPS, FedEx): 7-9 business days
By Air: 12-14 business days

Shipping time limit and charging standard


Pre-orders are estimated to ship 3-4 weeks after your order. You will receive a notification via email once your order has shipped. 

Affected by Covid-19, there will be some delays in the delivery. Due to holidays, there will be some delay on the delivery. If there is a delay, please contact us via email at [email protected].

 

What kind of logistics do you use?
DHL, UPS, FedEx, or Air.

We provide you with two shipping methods, express (DHL, UPS, FedEx) and air delivery.
Expedited Express (DHL, UPS, FedEx)
Standard Free Shipping By Air

This shipping rate limits the order weight to 0-99kg. If you buy more items or think the total shipping cost is too high, please contact us by email at [email protected] to get a more suitable shipping plan.

 
Country Shipping method Delivery time
United States Expedited 3-4 business days
Standard Free Shipping 4-6 business days
Canada Expedited 4-6 business days
Standard Free Shipping 6-7 business days
Australia Expedited 4-6 business days
Standard Free Shipping 6-7 business days
The United Kingdom Expedited 4-6 business days
Standard Free Shipping 6-7 business days
Europe Expedited 4-6 business days
Standard Free Shipping 6-7 business days
 

Can the shipping address be changed after payment?
If you need to update your shipping address, please email [email protected].

The delivery address cannot be changed if the order has been shipped.

 

Transportation costs
The total shipping cost depends on the number of products you purchase and the package's final destination. To receive shipping charges, please follow the steps below:
1.) Edit your entire order in your cart so the final weight can be calculated.
2.) Enter your country, state/province, and zip code.
You will see shipping charges.